Speaking Topics

  • Another day at work – “Self talk”
  • Your physical preparedness. How are you feeling this morning?
  • A Shared Vision for the Business. Building bridges!
  • The quality of “Understanding” your job a.k.a Mindfulness & Protocols
  • The Disney World approach
  • Customer Service starts with YOU! Attitude is everything and so is work ethic
  • The customer is your Mirror
  • Success versus Significance – Both are necessary
  • Client Resolution – When things go wrong, how good can you be?
  • TEAMWORK, TEAMWORK & TEAMWORK – The World Cup
  • Following the chain of command. Accountability
  • We Got this ! We’re #1