Communication is Your Key to Customer Excellence

Cliff Dragonetti -2

Founder, CEO & Speaker

Speaking Presentation topics - 50 minutes followed by Q&A

  • Another day at work - “Self talk”
  • Your physical preparedness. How are you feeling this morning?
  • A Shared Vision for the Business. Building bridges!
  • The quality of “Understanding” your job a.k.a Mindfulness & Protocols
  • The Disney World approach
  • Customer Service starts with YOU! Attitude is everything and so is work ethic
  • The customer is your Mirror
  • Success versus Significance - Both are necessary
  • Client Resolution - When things go wrong, how good can you be?
  • Following the chain of command. Accountability
  • We Got this ! We're #1.

Tuesday, March 10, 2020 at 12:00pm

As I have previously mentioned, I will be making a presentation at the International Restaurant & Food Service Show of New York this Tuesday, March 10, 2020 at 12:00pm at the Jacob Javitz Center in Room 1C02 (Session #T104).
Here is the link to the description of my workshop:

Click here for the link to the Workshop Description